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Contact us
Get in touch
Someone will actually reply
Message us about a booking, a delivery that is running late, or a price for something unusual.
Hours
Mon–Sat · 07:00–20:00
WhatsApp
Where we are
Our offices
Finland
Katriinantie 11 36, 11520 Vantaa, Finland
+358 418086809
Rotterdam
Waalhaven Oostzijde 18 3087 BM Rotterdam
Russia
5, Fonvizina Str., 127322, Moscow, Russia.
+7(495) 219 19 00
Qatar
Building No. 10-720, Zone 40Ali bin Talib Street, New SalataPO Box 39323, Doha, Qatar
Questions
Frequently asked
How do I track my shipment?
Enter the tracking number from your booking confirmation into the tracking bar on the homepage. It updates every time your shipment is scanned.
What does my tracking number look like?
It starts with ITG followed by ten digits, for example ITG4820193756.
My shipment says “Held in customs”. What now?
Customs holds are usually a paperwork query. Our clearance team is notified automatically and will contact you if they need a document from you.
Can you collect from a residential address?
Yes. Book a collection and choose a window; the driver will call ahead on the day.
Do you ship dangerous or restricted goods?
Some classes yes, with the right declarations. Contact us before booking so we can confirm what is possible on your route.